Joka Bet KYC & AML Policy
Know Your Customer (KYC) and Anti-Money Laundering/Counter-Terrorist Financing (AML/CTF) controls help protect users in the United Kingdom through identity check, transaction monitoring, and reporting obligations required by law. Joka Bet applies these security measures to meet regulatory requirements under UK legislation and Gambling Commission rules, support account protection, and deter suspicious activity. Controls reflect the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017, the Proceeds of Crime Act 2002, the Terrorism Act 2000, and relevant Licensing Conditions and Codes of Practice.
Purpose of KYC & AML
KYC and AML processes verify each account holder, prevent fraud, and combat financial crime across casino and sportsbook services. These measures promote user safety, fair play, and transparency in the UK market.
- Fair play enforced through appropriate checks
- User safety and account protection
- Transparency in transactions and decisions
- Compliance with regulatory requirements and reporting obligations
KYC Requirements
Every new user must complete ID verification before accessing certain features or withdrawals. Document submission supports identity check, address confirmation, and payment ownership.
- Government-issued photo identification
- Proof of residential address
- Evidence of ownership for the selected payment method
AML Measures
Controls are designed to prevent money laundering, terrorist financing, and illegal activity. Risk-based tools are applied proportionately to user behaviour and transaction patterns.
- Ongoing transaction monitoring and activity reviews
- Automated detection rules and alerts for suspicious activity
- Enhanced due diligence for high-risk scenarios and politically exposed persons
- Reviews of large, unusual, or complex transfers
- Risk scoring aligned to the account holder profile and product usage
- Sanctions screening against UK and international lists, including PEP checks
- Timely reporting to the UK Financial Intelligence Unit (via the National Crime Agency) where required by law
Prohibited Activities
Restrictions support KYC and AML obligations and protect the integrity of the platform. Breaches may lead to enforcement actions.
- Creating or using multiple accounts
- Providing forged, altered, or stolen documents
- Attempts to launder funds or conceal source of funds
- Manipulating systems, games, or payment processes
- Sharing, selling, or transferring account access
- Using third-party payment instruments or anonymous methods
- Misrepresenting identity or acting on behalf of another person
Consequences of Non-Compliance
Failure to comply with KYC/AML rules may result in action under UK law and the platform’s terms. Steps taken depend on risk and legal duties.
Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.
User Responsibilities
Users must provide accurate and up-to-date personal data and complete verification promptly when asked. Additional document submission may be requested to confirm identity, address, source of funds, or payment ownership. Only payment methods held in the user’s name may be used. Users must respond to queries in a timely manner, maintain account security, and report suspicious activity or unauthorised access to customer support. Responsible gaming tools should be used whenever relevant to protect user safety.
Fair Play and Transparency
The platform upholds fair play and transparency to protect users and maintain a safe environment. Compliance measures are designed to keep games and betting free from abuse while respecting privacy.
- Compliance with KYC, ID verification, and AML standards
- Confidentiality and protection of personal data under UK GDPR and the Data Protection Act 2018
- Ongoing monitoring for suspicious activity across products
- Prevention of manipulation, collusion, and other unfair behaviour
- User support on safety matters and account protection
- Shared responsibility between the platform and each account holder
- Equal conditions and access to rules for all users
Updated: